Order behavior
Look for unusual quantities, rushed shipping, repeated attempts, and mismatched details.
Spot suspicious orders before you ship
Check IP location, billing and shipping details, order behavior, and fulfillment risk before accepting an order that does not look right.
Inside the guide
Four checks for a suspicious order
IP location
Compare the IP location with billing, shipping, and customer information.
Shipping details
Check address changes, delivery method, recipient, and fulfillment risk.
Decision record
Use the same checks every time and document why the order was approved or declined.